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Service   Design Your Own Card    Cards Designed For You   Be Remembered   10 Tips For Better Cards  Guarantees & Quality

The Importance of Service

One of the first questions to ask when selecting a business card supplier is whether or not they have a phone number you can call to speak to a real live person, or whether they are simply a website with an email address.

Most established online suppliers will have a toll free number that you can dial to immediately speak to a customer service representative about any questions or issues you might have regarding getting your business cards made. Many will also list a physical address where you can send correspondence, or even visit their offices if you are in the area.

This is not to say that those companies that exist only “virtually” on the internet are unreliable and do not deserve your business, many will in fact produce excellent business cards at competitive prices. However, it is sometimes good to be able to speak with a real person before making a decision. VistaPrint, our current recommended supplier, have a toll free phone line which you are able to call and have your questions answered instantly by a friendly customer service representative.

Other methods of gauging the level of service you might expect to receive from a business card supplier include checking any testimonials they might have posted on their website, and also trying to ascertain the number of people that use their service. The services of VistaPrint have been utilized by over 9 million people worldwide thus far, a number you can’t really argue with!

Finally, you might want to look at the start-to-finish process that your business cards will go through in order to arrive at your door. Order tracking is a feature standard in most online retailers and whichever business card vendor you select should also have it too. Knowing when your cards have started the manufacturing and design process, finished the process, and been shipped to you is always helpful.